IT Associate - Sacramento, CA

Compensation: $25 to $29 per hour

Nexus HR is looking for an IT Associate stationed in a Sacramento, CA office with travel requirements to the client's multiple sites as needed.

About the Job:

The IT Associate will be responsible for multiple sites' setup, maintenance, and security. This will require traveling about 50% of the time and attending to different IT infrastructure needs of the different sites.

Duties and Responsibilities:

• Install, maintain, and configure hardware and software systems according to company policies.
• Troubleshoot and repair network, hardware, and software components.
• Perform routine maintenance and inspection of desktops, phones, network, and server systems.
• Test network and server systems to verify functionality and performance.
• Perform hardware and software upgrades to achieve optimum performance levels.
• Perform root cause analysis of complex problems and provide corrective actions in collaboration with level 2 or expert engineers available.
• Maintain IT infrastructure and managed help desk issues as assigned.
• Update software antivirus regularly.
• Provide technical support to servers, networks, telephones, and other computing platforms.
• Order and stock equipment and supplies when necessary.
• Provide advice and training to other associates.
• Assist in the installation and maintenance of the telephone system.
• Possesses cloud infrastructure knowledge

Qualifications:

• Bachelor's Degree in Information Technology, Computer Science, or any related field is preferred
• Two to three years of experience as an IT Associate or any relevant experience
• Must have IT Helpdesk Support experience
• CompTIA A+ certification is highly preferred
• Experience working with EHR/EMR is highly preferred
• Strong computer knowledge in, but not limited to, Windows, Microsoft Office, and Google Suite
• Proficient communication skills
• Willingness to travel to and from our different offices and clinics
• Authorized to work in the US
• Able to work in Sacramento, CA
• Spanish bilingual is preferred
• Willing to travel in and around SoCal as required

Job Type: Full-time

Pay: $25.00 - $29.00 per hour

Schedule:

• Monday to Friday

Application Question(s):

• Do you have a CompTIA A+ certification?
• Have you worked with EHR/EMR systems before? Can you describe your experience?

Ability to Relocate:

• Sacramento, CA 95826: Relocate before starting work (Required)

Work Location: In person